Support

Questions, problems or feedback? Write an e-mail to sievesmith@cuccato.net. Please include your device, the operating system version and the app version, and describe your mail server if the problem is connection related. Never send passwords.

FAQ

Which servers are supported?

Sievesmith works with mail servers that offer ManageSieve, for example Dovecot with Pigeonhole, Cyrus and Stalwart.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open the subscription settings of your Apple Account: on iPhone and iPad in Settings → your name → Subscriptions, on the Mac in the App Store → your name → Account Settings → Subscriptions. To avoid the next renewal, cancel at least 24 hours before the end of the current period.

I bought a subscription, but the app does not recognise it.

Use Restore Purchases in the app with the same Apple Account you used for the purchase.

Can my family use my subscription?

Yes, with the Family subscription. It is shared via Apple’s Family Sharing with up to six people.

What happens to my data?

Sievesmith connects directly from your device to your mail servers and, optionally, to your Git host. The developer does not run any servers and does not receive your data. Details are in the privacy policy.